By May 10, 2019 Comments Off

Does the boat go to a party cove, or what they call Devil’s Cove?

Yes! 🙂  99% of our charters want to go to Devil’s Cove for their party. Unlike party barges, we ARE able to anchor in Devil’s Cove and put you right in the middle of the party! 🙂

By May 10, 2019 Comments Off

Are deposits non-refundable?

Deposits and charter amount due are non-refundable within 3 weeks of your charter. Unfortunately we have no control over the weather, and we do our best to reschedule you for another time if it works with your schedule. All of the other companies have a similar policy, if not a more expensive deposit than we do. No cancellations within 21 days of the charter. Credit card will be billed in full for charter and the captain service fee.

By May 10, 2019 Comments Off

How am I to pay the captain his mandatory captain service fee of 20% on the price of the boat, plus tax?

The captain will accept Venmo, Paypal, or cash. ABSOLUTELY NO CHECKS!  DO NOT SHORT OUR CAPTAINS!!!!  If captains are shorted, it is in the contract that we will charge you credit card the difference, plus processing fees!

By May 10, 2019 Comments Off

Do the boats come with a captain?

Yes, all boats come with a captain! 🙂  All our captains are registered with the state as Party Boat Operators!  Make sure that the company you book with has registered captains, your safety relies on that!

By May 10, 2019 Comments Off

Do the boats come with towels?

No!  None of the boat rental companies supply towels. Reason being is that we would literally have a couple hundred towels to wash on a weekly basis, which would force us to raise prices significantly to you the customer.

By May 10, 2019 Comments Off

Do the boats have great stereos?

Yes!  All our yachts have JL Audio and Polk Audio equipment on board. Each boat has 2000 watt stereo systems with subwoofers, and bluetooth connectivity. We also have usb plugins so that you can charge your phones or devices(usb cables not supplied).

By May 10, 2019 Comments Off

Can the boat pick us up or drop us off at another location.

We can ONLY PICK UP AND DROP OFF AT THE MARINAS LISTED ABOVE, WHERE THE SPECIFIC BOAT RESIDES. WE CANNOT PICK UP AT ALTERNATE MARINAS, PRIVATE DOCKS, etc.

By May 10, 2019 Comments Off

Where do the boats pick us up from?  ***read carefully***

All of our boats are now located at Paradise Cove Marina – 17141 Rocky Ridge Road, Austin, TX 78734

If you are coming by car and parking, it’s $15.00 per car. WE DO NOT PICK UP FROM PRIVATE DOCKS, OTHER MARINAS, OR ALTERNATE LOCATIONS – DO NOT CALL US TO ASK THIS QUESTION, WE ARE SLAMMED WITH EMAILS AND PHONE CALLS!

By May 10, 2019 Comments Off

Can I book the boat online?

Yes, please click on the “Book Now” button, or the “Click Here for Pricing, Schedules and Booking”, or the RED TAB that is present on each page of this website that says “Pricing, Schedules, Book Now” buttons that are listed all over the website. PLEASE check online before calling us. The online booking system is real-time, and up-to-date on availability! Calling or emailing us will have a delay, and you may miss out on your available booking.

By May 10, 2019 Comments Off

Can we change charter times?

Not usually, unless it’s off season. We book solid from early March through end October from Thursday-Sunday. Adjusting schedules on those days would cause cancellations, and mess up our schedule. The allotted time between the charters is for the captain to be able to get customers off the boat, the boat cleaned and ready for you to board. Other companies on the lake run their charters back to back, so while you are waiting to board, the captain is shuffling off the last party and cleaning up after them before you board, and you loose time on the water.