By May 10, 2019 Comments Off

Is there a restroom on board?

YES! 🙂   98% of the party boats do NOT come equipped with a restroom on board! ALL OUR YACHTS HAVE PRIVATE RESTROOMS! 🙂  Our pontoons DO NOT have restrooms

By May 10, 2019 Comments Off

Do we have to sign any waivers?

Yes, all passengers MUST sign a Release of Liability Waiver on the boat before departing, and the person booking the boat will have to sign a Damage Waiver that is automatically presented to them at the time of securing the booking online. If the boat is damaged, you are liable for the price of the parts, repair, plus $100.00.  If your party trashes the boat, you are subject to a $200 clean up fee, so respect our business and our property.

By May 10, 2019 Comments Off

Who do you recommend for transportation?

We recommend Uber or Lyft to our customers, and yes, they are timely and go to and from our pickup locations

By May 10, 2019 Comments Off

Do the boats come with life jackets? Lilly pad? Noodles?

Yes! All boats are supplied with life jackets for all adults. We do not have life jackets on board for children or infants, and those need to be supplied by the parent, and they need to properly fit!  All boats are supplied with a Lilly Pad and noodles for all passengers! 🙂

By May 10, 2019 Comments Off

If the charter is cancelled due to bad weather, do I get my money back?

You will get your money back, minus the deposit. There is a lot of time that goes into prepping these yachts before a charter on a weekly basis, so we cannot afford to refund the deposit. If for some reason a charter is cancelled due to weather, if you split the deposit costs between all members of your party, you are only out roughly $15-$20 per head.

By May 10, 2019 Comments Off

What is the bad weather policy?

If we have lightning, heavy rains, or dangerous winds,  the captain will cancel the charter (CAPTAIN MAKES THE CALL ON WEATHER, NOT THE CUSTOMER). If there is a light sprinkle, the boat will still go out on the charter. If the weather starts out nice, then we run into in-climate weather, we will bring the boat back in early, and you will only be charged for the time you were out. Captain makes the call on the weather, not the customer!

Austin’s weather is much different than any other part of the country…for example, a large cell could be coming up from the Gulf of Mexico, and would have extremely heavy rains hit Houston. When the cell makes it’s way up to Austin, because we are in the hill county, the cell will break up and hit different parts of Austin and surrounding areas. We can get heavy rains in downtown Austin, and it will not hit Lake Travis, or vise-versa… As it passed through Austin, it many times reorganizes itself, and hammers Dallas, just as it does Houston. Even if we have a 70-90% chance of rain, it is not a gaurentee that we will get it, or it will be short bursts like what you see in Florida, and things are back to normal in 15 minutes.

AGAIN, WE CALL IT ON THE WEATHER! LAST SECOND CANCELLATIONS BY THE CUSTOMER WILL BE CHARGED THE FULL BALANCE ON THE BOAT.

By May 10, 2019 Comments Off

Can we bring floats on board?

Absolutely!  But you will not need them!  We supply the boats with tons of life jackets, noodles, as well as a Lilly Pad! 🙂 We do have an electric inflator available on each boat for floats, but again(to be honest), it’s a pain in the ass for you to have to inflate or deflate them at the end of your charter even with an electric pump. 😉

By May 10, 2019 Comments Off

Do you guys cook on the boat?

No, and the reasons are simple. Having a grill on board a boat is an open invitation for cockroaches to come infest the boat(cockroaches love water environments, so most marinas have cockroach issues).  60 cockroaches can live off the glue on a cereal box top for up to 6 months, so imagine what a greasy grill will supply them with… and then you have captains cooking on that same grill – you get the picture! GROSS!  Also, if the boat is infested, your personal belongings can get infested, and then you drag that home. There have been numerous instances where customers have gotten food poisoning on our competitor’s boats cooking on dirty grills, and we want no part of that. Austin is a high-tech city, where you can get just about any type of food and alcohol delivered right to your AirBnB, or hotel. You can then bring out fresh, great local food out and put it in a refrigerator on our boats. Our competitors will supply cheap burgers and buns, and why would you want to eat that when Austin is well-known for it’s great food. You can find Austin listed all over the Food Network.   To order food from around the city, we recommend mobile apps such as Favor, Uber Eats, Grub Hub, etc.  For alcohol, use Drizly.

By May 10, 2019 Comments Off

Do the boats come with coolers and or a refrigerator?

Yes! 🙂

Shaken, Not Stirred has a 3 cubic foot refrigerator, as well as a huge 260 can plus cooler on board.

Casino Royale has 2 huge coolers on board, as well as a full-size refrigerator and freezer.

Moonraker has a 5 cubic foot refrigerator, freezer, and a huge 260 can plus cooler on board.

By May 10, 2019 Comments Off

Can we bring alcohol on board?  Do you supply alcohol for us? Can you buy alcohol at the dock? What about ice for coolers?

Yes, you can bring whatever alcohol you like on board, even liquor bottles!  Unfortunately, we cannot supply liquor, beer, wine under strict laws put in place by the Texas Alcohol and Beverage Commission. Our ship stores at the docks do carry some beer choices, and even some wine, but selections are limited and not guaranteed availability.  Most of our customers pick up alcohol ahead of time and load it in their Uber/Lyft or party bus, and some even have alcohol delivered right to their AirBnB or hotel ahead of time via Drizly mobile app.Ice you can buy right at the dock stores, so no need to lug it along on your trip out to the lake. 🙂